Terms & Conditions

These Terms & Conditions apply to your use of the Slotsdj Casino website, account facilities, games, promotions and any related services made available through the website. They form a legal agreement between you and the operator of the service. If you do not agree with any part of these terms, you must not access the website or use the services.

Additional rules may apply to particular games, payment methods, competitions or promotional offers. Those rules will be shown on the relevant page or presented before you take part. Where a specific rule conflicts with these general terms, the specific rule will apply to the relevant activity to the extent of that conflict.

You are responsible for reading the current version of these terms and any information displayed on the website. We may update, replace or amend these terms from time to time. Changes will apply from the time they are published or otherwise made available, unless a different commencement time is stated. Continuing to use the service after a change means that you accept the updated terms.

Your responsibility

• Use the website only for lawful purposes and in accordance with these terms.
• Check that online gambling is lawful for you before accessing or using the service.
• Provide accurate, complete and current information when requested.
• Keep your account information, login details and devices secure.
• Read all game, payment and promotion information before participating.
• Stop using the service if you no longer agree to these terms.

These terms are intended to be read together with any privacy information, responsible gambling information and other policies published on the website. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

You must meet the minimum legal age and all other eligibility requirements that apply to online gambling in your location. You must not use the service if gambling is prohibited for you, if you are subject to a gambling restriction, or if you are acting on behalf of another person. Access may be unavailable in some locations, and you are responsible for confirming that your use is permitted before proceeding.

You may be required to register an account before using certain services. Only one personal account should be created unless the operator has expressly approved an alternative arrangement. An account must be used by the person whose details were provided during registration. You must not sell, transfer, lend or otherwise provide access to your account to another person.

Information provided during registration and throughout your use of the website must be truthful and accurate. You must update information if it changes. We may ask you to confirm your identity, age, address, payment method or source of funds. Verification checks may be required before an account can be used fully, before funds are released, or at other times where required for security, compliance or fraud prevention.

If requested verification information is not supplied, is incomplete, cannot be verified or appears misleading, access to the account or certain transactions may be restricted. We may also suspend or close an account where we reasonably believe that the account has been created or used in breach of these terms or applicable requirements.

Account security

• Choose a strong password and do not reuse it where possible.
• Do not share your password, one-time codes or other security information.
• Log out after using a shared or public device.
• Tell us through the available website support process if you suspect unauthorised access.
• Accept responsibility for activity carried out through your account unless the activity resulted from a matter outside your reasonable control.

We may suspend an account while investigating unusual activity, a security concern, a verification issue or a possible breach of these terms. We may also limit access where required to protect you, other users, the operator or the integrity of the service.

You may only use payment methods that are available on the website and that you are authorised to use. Payments must be made by you, from a source that belongs to you, unless an alternative arrangement has been expressly accepted. We may reject, reverse or review a transaction where ownership, authority, security or compliance cannot be confirmed.

Before making a deposit, check the displayed payment instructions, any applicable fees, processing information and any minimum or maximum amounts shown for the selected method. A deposit is not complete until it has been credited to your account. Payment providers may apply their own terms, charges or processing times, and we are not responsible for matters controlled by an external provider.

Funds in your account must be used only for permitted gambling activity or withdrawn in accordance with the available withdrawal process. You must not use the service to move funds between people, disguise the source of funds, test stolen payment details or carry out any unlawful financial activity.

Withdrawal requests may be subject to account verification, security checks, transaction review and any conditions displayed for the relevant payment method. We may return funds to the original payment method where appropriate or request further information before completing a withdrawal. The availability of a particular withdrawal option can depend on the method used for the deposit and other operational factors.

You are responsible for checking that payment details are correct before confirming a transaction. Once a transaction has been processed, it may not be possible to cancel or amend it. If you believe a transaction is incorrect or unauthorised, you should raise the issue promptly through the support process available on the website and provide relevant information.

Game results and technical issues

Game outcomes are determined by the applicable game system and its recorded result. Where the service identifies a clear technical error, communication failure or malfunction, the affected transaction or result may be reviewed and corrected in accordance with applicable requirements. A game or transaction affected by a confirmed malfunction may be declared void where permitted.

You must not attempt to exploit a software error, pricing mistake, display issue or technical weakness. If you become aware of a suspected error, stop using the affected feature and report it through the available support channel.

Promotions, bonuses, free plays and other offers are subject to the specific promotional terms displayed with each offer. Those terms may include eligibility requirements, qualifying transactions, participation periods, wagering or play conditions, game restrictions, maximum values and expiry rules. You should review the complete offer terms before accepting or using a promotion.

Unless the promotion terms state otherwise, an offer may be available only once per person, household, device, payment method or other permitted grouping. We may withhold, remove or cancel a promotional benefit where an offer has been used contrary to its terms, obtained in error, claimed more than once or connected with suspicious or abusive activity.

Promotional terms may be changed, withdrawn or ended where permitted by law. Any balance or benefit connected with a promotion may be subject to the conditions shown for that offer. You should not participate in a promotion if you do not understand the conditions that apply.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, set a budget before you play and take regular breaks. Never gamble when you are affected by alcohol, medication, stress or another condition that may affect your judgement.

• Set personal spending and time limits before starting.
• Do not chase losses or increase stakes to try to win back money.
• Keep gambling separate from essential household spending.
• Use available account controls, limits, breaks or self-exclusion tools where needed.
• Ask for support if gambling is affecting your finances, relationships, work or wellbeing.
• Do not allow another person to gamble through your account.

If you are concerned about your gambling, stop playing and seek help from an appropriate Australian gambling support service or a qualified health professional. The website may provide information about available safer gambling tools and support pathways. Using these tools does not remove your responsibility to follow the relevant instructions or to avoid attempting to bypass a restriction.

You must not misuse the website or interfere with its operation. Prohibited conduct includes using automated systems, bots, scripts or software to access or interact with the service; attempting to gain unauthorised access; introducing malicious code; manipulating game results; exploiting technical faults; using another person's account; providing false information; or engaging in fraud, money laundering, collusion or any other unlawful activity.

You must not copy, modify, reproduce, distribute, publish, sell or commercially exploit website content unless you have permission or the law allows it. Trade marks, logos, graphics, text, software and other materials connected with the service remain protected by applicable intellectual property laws. Access to the website does not transfer ownership of those rights to you.

Personal information is handled in accordance with the privacy information published on the website and applicable privacy laws. By using the service, you acknowledge that information may need to be collected, used, stored and disclosed for account administration, identity checks, payment processing, security, fraud prevention, responsible gambling measures, legal compliance and customer support.

Suspension and closure

We may suspend, restrict or close an account where we reasonably consider it necessary for security, compliance, responsible gambling, suspected fraud, a breach of these terms, inaccurate information, payment concerns or another legitimate operational reason. Where appropriate, we may request information before deciding what action to take.

You may stop using the service and request account closure through the account or support process made available on the website. Closure does not remove obligations that arose before closure. Any permitted balance will be handled in accordance with applicable requirements and any necessary verification or transaction review.

Availability and liability

We aim to keep the website and services available, accurate and secure, but uninterrupted access cannot be guaranteed. Access may be affected by maintenance, network problems, device issues, third-party providers, events outside reasonable control or other technical circumstances. You are responsible for having a suitable device, internet connection and security measures.

To the maximum extent permitted by law, we are not responsible for losses caused by your failure to follow these terms, your misuse of the service, unauthorised access resulting from your failure to protect account details, or interruptions caused by matters outside reasonable control. Nothing in these terms excludes, restricts or modifies any right, guarantee or protection that cannot lawfully be excluded, restricted or modified under Australian law.

These terms are governed by the laws that apply to the relevant service and user relationship. Any dispute should first be raised through the website's available support or complaints process so it can be reviewed. If a dispute cannot be resolved, the parties may use any rights, remedies or dispute-resolution options available under applicable law.

If you have a question about these Terms & Conditions, review the information available on the website or use the relevant support process. The current version published on the website is the version that applies to your use of Slotsdj Casino.